Frequently Asked Questions
Everything you need to know about your barefoot journey
How do I find the right size for barefoot shoes?
Barefoot shoes should fit differently than traditional footwear. We recommend measuring your foot length and adding 0.5cm to 1.2cm of 'wiggle room' to allow your toes to splay naturally. Check our detailed size guide on each product page for specific brand measurements.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. If your shoes don't fit perfectly or meet your expectations, you can initiate a return through our online portal for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Are Voyabarefoot shoes vegan-friendly?
Many of our styles are 100% vegan, utilizing high-quality synthetic knits and recycled rubbers. You can filter our collection by 'Vegan' to see all animal-free options available.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How do I care for my barefoot shoes?
To extend the life of your shoes, we recommend hand washing with cold water and a mild detergent. Avoid machine washing and high heat drying, as this can damage the specialized thin outsoles and technical fabrics.